Processing time: orders take roughly 24 hours to process before shipping. Orders are NOT processed on Saturdays & Sundays.
Once the order has been processed, we do not offer cancellations or changes.
Ground Shipping (UPS): Orders can take anywhere between 1-5 business days to arrive. Shipping time is based on shipping address.
2nd Day Air (UPS): If selected upon checkout, your order will ship via UPS 2nd day air after the processing time. Orders placed after 1 PM will ship on the next business day.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch.
We are unable to guarantee in-transit delivery times. Your actual delivery date is subject to freight and road conditions beyond our control.
Track your order: Once your product has been shipped, you will receive tracking information via e-mail from email@example.com Use the link within this email to track your order in real time.
Contact firstname.lastname@example.org for any other questions.